If you are using Microsoft Outlook as your email client, you should use the default Microsoft 365 Account type. Microsoft 365 also provides direct access to the USC calendar that is a part of your Office 365 account.

Microsoft 365 only requires that you provide your email address and password for set up IMAP, however, requires additional server information. There are several advantages to setting up your email client to use “Microsoft 365”, “Office 365”, or “Exchange” rather than IMAP settings. If you are using an email client other than Outlook and Microsoft 365 or Office 365 is not a setup option, we recommend selecting the Exchange setup option and only using the IMAP (Internet Message Access Protocol) option if there is no other choice. When configuring your email client to work with your USC mailbox, we recommend selecting the Microsoft 365 setup wizard (choose when setting up Outlook). This page provides links to documentation on how to configure your email client to access Office 365. If escalation is necessary, please contact the Service Desk to assign a ticket to the appropriate research technicians group.ITS highly recommends using the Outlook email client or Outlook Web App (OWA) to access your USC Office 365 email. Now click on the Mail Icon in your Dock to open the Mail application to see your email.You are now ready to use Mac Mail, Contacts, Calendars, Notes and Reminders. Once the account has been added to your Macintosh, you will see the screen below.Then click the Done button to finish the process and associate all the application you want synced with your Mass General Brigham Exchange account.If prompted for an Internal URL and External URL, use for both.then click the Sign In button and got to Step 4 for instructions to enter additional information. Next enter your Full Name, your Primary Email address ) and your password.A window will open, click on Exchange to setup your account.Then click on Internet Accounts Icon (See below) To setup Mail, Contacts and Calendar, go to Apple Menu and select System Preferences.We have experienced intermittent sync issues with Mac Mail and Calendar. It is recommended that Mac users consider using Microsoft Outlook 2016 as it works best with the Mass General Brigham Exchange system. If you are using the Mass General Brigham Wireless network you must be connected to PHSWIFI3 Instructions for setup Mac Mail, Calendar & Address Book to work with the Mass General Brigham Exchange email system.Access, Account and Password Management.

Internal url for office 365 on mac